Cloud Station Help
Cloud Station is a file sharing service that allows you to sync files between a centralized Synology NAS and multiple client computers, mobiles and Synology NAS devices. To seamlessly sync your data among the Synology NAS and your computers, the Synology NAS has to be chosen as the host server, and the rest of the paired computers will act as the client devices. Before syncing files with your client computers, Cloud Station package is required to be installed on the host Synology NAS, while the client application (Cloud Station for computer clients, available at Synology's Download Center) has to be installed on each client computer you want to sync with.
Note:
To install and manage Cloud Station on your Synology NAS, log in to DSM as admin (or a user belonging to the administrators group), go to Package Center to install Cloud Station, and then click the Help button at the top-right corner for information.
Configure Syncing Service
Download and install the Cloud Station application from Synology's Download Center and then follow the instructions in this section to configure the syncing service provided by Cloud Station.
To set up Cloud Station:
- On your Linux computer, double click the downloaded package to install the setup wizard. Go to Dash > Applications > Internet > Cloud Station to launch the wizard. Click Next to continue.
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Do the following to configure the Synology NAS you want to sync with, and then click Next:
- Enter the name of your computer, the IP address (or the QuickConnect ID), username and password of your Synology NAS. For domain users, use your domain name\username to log in. For LDAP users, use "username@Base_DN" to log in.
- If you are unable to connect to the Synology NAS, a button Network settings will be shown. Click it to open a proxy setting window. You can fill in the fields about proxy settings and re-connect to the Synology NAS again.
- Choose the remote and local shared folders you want to sync, and then click Next and Finish to complete the setup.
Note:
- To find your QuickConnect ID, log in to DSM as admin (or a user belonging to the administrators group), and then go to Control Panel > QuickConnect to check the information.
- If you are unable to connect to the Synology NAS or authorize the connection with your user credentials, check your network settings, and make sure your access to Cloud Station has been enabled by your DSM administrator (at Cloud Station > Privileges).
To add a new connection with another Synology NAS:
- Click on the application icon in the system tray of your computer, and then go to Settings.
- Click on the plus icon at the bottom-left corner, and follow the wizard to set up another Synology NAS to sync with your computer.
To unlink a connection:
- Click on the application icon in the system tray of your computer, and then go to Settings.
- Select the connection you want to unlink from the connection list on the left panel.
- Under the Overview tab, click Manage > Unlink to cancel the connection with the chosen Synology NAS.
Sync and Manage Your Files
After the Cloud Station service is set up on all your computers, you can start file syncing with Synology NAS and your other computers.
To access your files, do any of the following:
- Click on the application icon in the system tray of your computer, choose Open Cloud Station folder and then select the folder you want to access.
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Log in to DSM with your DSM user credentials, go to File Station, and then browse to home > CloudStation to access your private files. If you are syncing files in a shared folder, the files can be directly accessed from the same shared folder in File Station.
To sync your files, do either of the following:
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Put your files into the Cloud Station folder on your computer to start file syncing. When file syncing is in progress, a blue symbol will appear on the application icon in the system tray of your computer, which will be replaced with a green one once the syncing process is complete.
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If you want to pause or resume the syncing process, click on application icon in the system tray of your computer, and then choose Pause or Resume.
Note:
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Modifying a file by multiple clients at the same time might result in file conflicts during the syncing process. To solve this issue, the file saved later will be renamed as "[file name]_[computer name]_[modified date]_Conflict.[file extension]" (for example, "a.txt" might be renamed as "a_ComputerName_20121001_Conflict.txt").
- Files will not be synced by Cloud Station under the following circumstances:
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The file size is larger than 10 GB.
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The folder or file path contains the following characters:
*: ? \ / " < > |
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The file type is any of the following:
.tmp .temp .swp .lnk
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The file name starts with any of the following:
._ ~
- The file name is or contains any of the following:
.ds_store desktop.ini @eadir thumbs.db
- The folder is named #recycle.
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The folder or file path is longer than 2048 characters.
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The file name is longer than 255 characters.
- Symbolic links.
- Socket files.
- Device nodes.
- FIFO files.
To download previous versions of a synced file:
- Right-click the file and choose Synology Cloud Station > Browse previous versions.
- Find the version you want to download and click on the download icon.
- Enter the file name and choose the destination to save the file.
To download a deleted file:
- Log in to DSM with your DSM user credentials, go to Cloud Station, and click Version History on the left panel.
- Select the file you want to download, and then choose Download from the Action drop-down menu.
To manage your download tasks:
- Click on the application icon in the system tray of your computer, and then go to Settings.
- Click on the download icon at the bottom of the left panel to cancel your downloading tasks or delete the records.
To create a file sharing link:
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Right-click the file you want to share, and then choose Synology Cloud Station > Create a file sharing link.
- The link will be copied to your clipboard.
Settings
You can change your proxy settings and manage Cloud Station sharing feature on the Settings page.
To configure proxy settings, do the following:
- Click on the application icon in the system tray of your computer, and then go to Settings.
- Click on the gear icon at the bottom of the left panel.
- Click Proxy on the top to enter the page for proxy settings.
- Tick Auto-detect to use proxy settings provided by the OS. Or, tick Manual to specify your own proxy server IP and port.
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Tick Enable proxy authentication and enter user name and password for proxy authorization.
- Click Apply to save all the settings.
Note:
If proxy is enabled, Cloud Station will always connect to Synology NAS through proxy.
To manage Cloud Station sharing feature, do the following:
- Click on the application icon in the system tray of your computer, and then go to Settings.
- Select the Synology NAS you want to manage from the connection list on the left. All the shared folders that the user can sync will be listed under the Sharing tab.
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To share a shared folder, tick Enable, and select a Local Sync Folder. Then click Apply.
Note:
- The local sync folder you choose cannot be the parent folder of other sync folders.
- If your access privilege for the shared folder is read-only, you can only sync files from the Synology NAS server to your client computers, and the changes made on the client side will not be syned back.
To manage Cloud Station Selective Sync settings, do the following:
Selective Sync is a feature of the Cloud Station desktop application that allows you to select only the files or folders you want to be synced to this computer. Selective Sync gives you the control to ensure you have only the files you need on this computer.
- Click on the application icon in the system tray of your computer, and then go to Settings.
- Click Sharing on the top to enter the setting page for sharing.
- Click Selective Sync Settings icon on the right side of the shared folder that you want to be customized.
- Tick only the folders that you want to be synced from Synology NAS to this computer.
- Click Advanced to prevent certain files being synced by setting a max file size limit or filtering out certain filenames or filename extensions.
- Max file size:
It should be between 1~10240 (MB).
- Filename:
Any file with the designated filename will not be synced to this computer.
- Filename extension:
Any designated filename extension will not be synced to this computer. Add *.extension to the table, e.g. *.iso.
- Click Apply to save all the settings.
To configure general settings, do the following:
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Click on the application icon in the system tray of your computer, and then go to Settings.
- Click on the gear icon at the bottom of the left panel.
- Click General on the top to enter the page for general settings.
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Tick the checkboxes before the options and click Apply to complete the settings.
Enable SSL Encrypted Connection
A certificate can be used to secure data transfer between your Synology NAS and computers, and having a certificate allows users to validate the identity of the host server before sending any confidential information. You can import a certificate issued by a trusted authority (at Control Panel > Security > Certificate) on your DSM, enable secure connection on Cloud Station on your client computer, and then the system will verify the given certificate to ensure your Cloud Station connection is protected.
To enable SSL data transmission encryption:
- For new connections:
- On the user interface, click on the plus icon at the bottom-left corner to start the wizard.
- Enter your user credentials, and tick the Enable SSL data transmission encryption checkbox.
- For existing connections:
- Select the connection you want to modify from the connection list on the left panel.
- Under the Overview tab, click Manage > Edit connection to modify.
Note:
If Cloud Station fails to verify the SSL certificate, it may mean that it is an untrusted self-signed certificate, or someone may be trying to intercept your connection. Please go to Control Panel > Security > Certificate for more information.