How to reset to factory defaults (hard reset) hanged Nokia 9300i device / How to format your Nokia 9300i

Friday, 28th May 2010

Reading Time: 4minutes
Today my Nokia 9300i device became completely useless, after a reboot. Yesterday I installed on my 9300i an application called AppMan which according to it’s description looked like a superb program.
After installing it few of my applications stopped working. I decided to leave it that way and continue playing with the phone on the morning so I went to bed.
This morning when I woke up I decided to install the Psiloc HotSpot Finder cause I needed a handy application to connect to the wireless networks.
After installing and trying to learn some of all the installed applications I received the re-occuring error:
system: unable to find the specified object.“.

I thought a restart would fix it so I restarted the phone by unplugging the phone battery without switching on the phone using the front swith on / off button.
Just a bit later I red online that in order to properly reboot the Nokia 9300i device it’s necessery to first: Switch off the front panel and then unplug the battery ..
I plugged in the battery again and switched the phone it booted okay and prompted me to enter the current date. I filled in the date and confirmed it.
A message reading:
system: unable to find the specified object. followed by a Continue button poped up right after the date dialog. I pressed it and another dialog poped up … just a few seconds later the screen started messing up and froze.
I waited for a couple of minutes and when I got really irritated I restarted it again, again unplugging the battery with the hope it was some temporary hang.
Well pitily I was wrong next time the phone switched on and when I entered current date in the date dialog it hanged once again… Well I thought okay let me try to restart once again, so I restarted.
This time even the set date dialog doesn’t appeared but the screen messed up after the phone showed up the Nokia logo and the boot progress bar, the progress bar was completed and the phone froze showing up part of the Nokia Logo and partly something from my Desk.
I restarted once again the phone and started experimenting if I can somehow recover the nokia to boot normally once again.
I red in the internet in a forum that there is a possiblity to fix an unbootable nokia 9300i, with restart unplugging the battery and keeping the Front located Switch on button on the phone.
Though this prooved untrue for me pressing the switch on button produced no results.
Seeing that this won’t make the 9300i phone boot I decided to try to remove the Mobile MMC card and try if it’s gonna boot without the card, however this didn’t worked.
Then I tried to remove both the sim card and the MMC Mobile card and try to boot the phone with only the battery but without the sim card but it seems without the sim card the phone doesn’t even start booting.

I red many forums online and tons of other tries among which I tried to cancel the application that was hanging on the phone with the key combination:

1. SHIFT + CTRL + K
2. SHIFT + CTRL + CHR key + K

The two upmentioned key combinations are embedded into the 9300i and 9500 application and would close the last active application on the symbian OS.
I tried both holding for a minute the shift + ctrl + k and shift + ctrl + chr + k and pressing them many times during the phone was booting.
One of the times I was able to kill all the applications except the one responsible for the telephone book, then I tried pressing the telephone Desk button hoping that this would make the Desktop application to launch, but again it didnd’t launched.
Having the phone book available I tried to switch on the front panel of the phone but the panel won’t switch on in that “emergency” mode.

The situation seemed desparate .. my phone was completely dead. Anyways I was lucky that I found in Google some guys who shared how they have achieved to reset the Nokia 9300i to factury settings using the embedded Nokia Format phone program.

To use the embedded format to reset the device to factory settings I had to keep pressed:

3. SHIFT+CTRL+F

for some time after plugging in the phone battery. It’s really imporant to keep the keys pressed before the Nokia Handshake logo appears.

Some people say it’s necessery to press and hold shit+ctrl+chr key + f before the Format dialog shows up, however I tried and this and this key combination wasn’t working.

After I succesfully invoked nokia’s built in format program a blue screen appeared with the options:

Format and Cancel

I proceeded and selected the Format and the device formatted, the format took only 20 or 30 seconds and therefore I suspect this format as nokia has called it is not a real format but it’s just some quick way to restore the original factory firmware to the mobile.

Currently after the succesful format the phone started booting in normally once again and my front panel of the phone is working once again.
Unfortunately some of the programs which were installed on the Phone’s C: drive are missing or not working, but I was lucky to install most of my applications on my 1GB MMC card
It’s probably worthy to note that during the phone format I formatted the phone without the external 1GB MMC card, because I have worries that the format could somehow erase data from the MMC card.
It’s really nice that after the factory firmware was reversed when I plugged my external MMC card with all my software installed on it works without any problems with the phone. Even the installed applications on the MMC works perfectly fine.
But wait even there is a positive thing from flushing the phone Nokia 9300i with back to it’s firmware! Now my mobile firmware Symbian OS works a way faster 🙂

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24 Responses to “How to reset to factory defaults (hard reset) hanged Nokia 9300i device / How to format your Nokia 9300i”

  1. adminsays:
    IceWeasel 3.0.14 IceWeasel 3.0.14 Debian GNU/Linux x64 Debian GNU/Linux x64
    Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.14) Gecko/2009091008 Iceweasel/3.0.14 (Debian-3.0.14-1)

    I received the following private mail from one of my readers, it might appear interesting to others, so I will include here our whole mail communication:

    —–

    Hi together,

    I’m a beginning Nokia 9300i freak and I read some really good articles on you guys site about related stuff. Don’t know the structure of your site and if I am able to communicate with GEORGI DIMITROV, aka “hip0”, through this way. But I try.

    Please, could you help me find the solution to a problem present with my Nokia 9300i since some weeks. I can’t install software anymore. Normally, I use the Nokia-PC-Suite or the local FileExplorer to do the job. But now, after trying to install something (regardless what), the Nokia screen just returns to the previous desktop WITHOUT INSTALLING ANYTHING.

    Is this problem a common one with a known solution? Are there some valuable help sites where I could possibly find a solution? I already looked up google for hours and hours without a clue…

    Thanks.”

    My responce to my dear reader:

    —-

    Hi Peter,

    Yes this is the correct mail. The problem you experience is probably caused by some application you have installed which messed up some of the basic structure files of your Symbian OS.

    I would suggest you try to remove all applications that you don’t absolutely need and see if that helps. If this doesn’t help at all you can either try to format your Nokia.
    You can search through the blog I have a post about formatting the Nokia 9300i.
    Be aware that formatting would wipe up and restore to factory defaults so backup your data before you proceed to format.

    Best,
    Nnamdi

    Again my reader to me:

    —-

    Hi Georgi,

    I tried to de-install all the programs. installing was not possible afterwards, though. But then I tried ++. This formatted my phone. That’s good. Now I can install software, again. The only thing is that I unfortunately left my MMC inside the slot. It is now password protected and I can’t get access to it anymore. No formatting of MMC or reading of its contents. I read through a couple of forums but they say: under this conditions a recovery of the MMC would not be possible…

    Any clue which would help? Otherwise I just get myself a new MMC.

    Take care. And thanks for your time so far.
    Nnamdi

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  2. Opera Mini 5.0.18635Mod.by.Handler Opera Mini 5.0.18635Mod.by.Handler J2ME/MIDP Device J2ME/MIDP Device
    Opera/9.80 (J2ME/MIDP; Opera Mini/5.0.18635Mod.by.Handler/18.684; U; en) Presto/2.4.15

    i have problem with my nokia 9300i, i changed the ip address for web browser but did not work with it.But is working other phone,wat should i do? Even my opera did not accept the cheat i put on it.when ever time i put cheat on my opera by the time i load it, he always write not connecting to the server. But if i use default it we accept that and my money i going for that.what should i do?please help me out of this.
    BY SODIQ

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  3. Opera Mini 5.0.18635Mod.by.Handler Opera Mini 5.0.18635Mod.by.Handler J2ME/MIDP Device J2ME/MIDP Device
    Opera/9.80 (J2ME/MIDP; Opera Mini/5.0.18635Mod.by.Handler/18.684; U; en) Presto/2.4.15

    i have problem with my nokia 9300i, i changed the ip address for web browser but did not work with it.But is working other phone,wat should i do? Even my opera did not accept the cheat i put on it.when ever time i put cheat on my opera by the time i load it, he always write not connecting to the server. But if i use default it we accept that and my money i going for that.what should i do?please help me out of this.
    BY SODIQ

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    • adminsays:
      Epiphany 2.29.92 Epiphany 2.29.92 Debian GNU/Linux x64 Debian GNU/Linux x64
      Mozilla/5.0 (X11; U; Linux x86_64; en-us) AppleWebKit/531.2+ (KHTML, like Gecko) Safari/531.2+ Debian/squeeze/sid () Epiphany/2.29.92

      Hi Mr. Sodiq,

      I red your complains but I think I need a bit more information on your problem in a more readable way in order to be able to help.
      Could you please explain again in a more clear way what is the issues you experience and on what circumstances, you experience them.
      Maybe when I can understand the issues I will be able to help.

      Best,
      Georgi

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  4. sodiqsays:
    Opera Mini 5.0.18635Mod.by.Handler Opera Mini 5.0.18635Mod.by.Handler J2ME/MIDP Device J2ME/MIDP Device
    Opera/9.80 (J2ME/MIDP; Opera Mini/5.0.18635Mod.by.Handler/19.752; U; en) Presto/2.6.25

    am using nokia 9300i.
    1.when ever i download any application he did”not installed.when ever tru to installed it it gos back to front page.
    2.they is cheat for free browser going on nigerian network.which every body type in opera mini front page before they log in.to have the access for the free browsering.but my own phone nokia 9300i does not accept any of cheat.what is the solution.pls send on under email:prof_jerry89@yahoo.com

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    • adminsays:
      Epiphany 2.29.92 Epiphany 2.29.92 Debian GNU/Linux x64 Debian GNU/Linux x64
      Mozilla/5.0 (X11; U; Linux x86_64; en-us) AppleWebKit/531.2+ (KHTML, like Gecko) Safari/531.2+ Debian/squeeze/sid () Epiphany/2.29.92

      Hi,

      I’m not aware of the problem you describe. As far as I can understand you’re required to type in some type of code before you start browsing and this is supposed to be some kind of GSM network ISP restriction or sth. I really haven’t faced that issue. However if somebody who reads my blog can help I’ll be glad.

      If I can help you with something else it will be my pleasure.

      Best

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  5. Martin Kellysays:
    Google Chrome 5.0.375.99 Google Chrome 5.0.375.99 Windows XP Windows XP
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

    hi.. how can i change the contrast and brightness in my nokia 9300?

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    • adminsays:
      Epiphany 2.29.92 Epiphany 2.29.92 Debian GNU/Linux x64 Debian GNU/Linux x64
      Mozilla/5.0 (X11; U; Linux x86_64; en-us) AppleWebKit/531.2+ (KHTML, like Gecko) Safari/531.2+ Debian/squeeze/sid () Epiphany/2.29.92

      Hi you could either set your contrast permanentl from Tools -> Control Panel or you can change the display brightness
      “on the fly” pressing the “Chr” key + the Space key

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  6. magdasays:
    Nokia Web Browser Nokia Web Browser Nokia 9300 Nokia 9300
    Mozilla/4.0 (compatible; MSIE 5.0; Series80/2.0 Nokia9300i/6.27 Profile/MIDP-2.0 Configuration/CLDC-1.1)

    i recently got the nokia9300i as a gift. i formatted the memory card and lost the acrobat reader and zip manager. is there a website where i can download these applications free of hassle? please help

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  7. Hal Bleecksays:
    Opera 9.64 Opera 9.64 Windows XP Windows XP
    Opera/9.64(Windows NT 5.1; U; en) Presto/2.1.1

    I personally recently found out about your website and visiting it using our cellular phone. Thanks for the post. (Apple Mobile Device)

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  8. masoodsays:
    Internet Explorer 8.0 Internet Explorer 8.0 Windows XP Windows XP
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.6; InfoPath.1)

    Dear sir my nokia 9300i reset but it is evrething is fine but only one in key board if shift n press (@) coming some other word plese advice me set (@) in my mobile

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    • adminsays:
      Epiphany 2.30.6 Epiphany 2.30.6 Debian GNU/Linux x64 Debian GNU/Linux x64
      Mozilla/5.0 (X11; U; Linux x86_64; en-us) AppleWebKit/531.2+ (KHTML, like Gecko) Version/5.0 Safari/531.2+ Debian/squeeze (2.30.6-1) Epiphany/2.30.6

      Hi
      Maybe the problem is related to your language being changed, can you try to change your default phone language settings and experiments and see if the shift @ problem gets fixed?
      Best!
      Georgi

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  9. Vannesa Labuffsays:
    Opera 8.50 8.50 Opera 8.50 8.50 Windows XP Windows XP
    Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.50

    This really is good report we was anticipating for a very artice and I’ve acquired some worthwhile info because of this web-site. Appreciate your sharing showing this tips.

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  10. faizafirdoussays:
    Opera 10.63 Opera 10.63 Windows XP Windows XP
    Opera/9.80 (Windows NT 5.1; U; en) Presto/2.6.30 Version/10.63

    thanks for usefull information i use formatte trick and it works for me

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  11. Riche'Jaysays:
    Internet Explorer 6.0 Internet Explorer 6.0 Windows XP Windows XP
    Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)

    my Nokia 9300 encountered a problem and I did the reset,since then all my downloaded applications and the ones I collected with bluebooth stoped opening,I do not know what to do.Admin pls help me

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    • adminsays:
      Epiphany 2.30.6 Epiphany 2.30.6 Debian GNU/Linux x64 Debian GNU/Linux x64
      Mozilla/5.0 (X11; U; Linux x86_64; en-us) AppleWebKit/531.2+ (KHTML, like Gecko) Version/5.0 Safari/531.2+ Debian/squeeze (2.30.6-1) Epiphany/2.30.6

      You will need to re-install your applications, if the applications were not installed on your SIM card. if they’re on the SIm card you will have to change the app shortcuts to the proper ones. This should hopefully solve your issues.

      Best!
      Georgi

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  12. nudasays:
    Google Chrome 25.0.1349.2 Google Chrome 25.0.1349.2 Windows XP Windows XP
    Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.21 (KHTML, like Gecko) Chrome/25.0.1349.2 Safari/537.21

    Hi Georgi,

    my N93001 soft ver 06.27, do you have BB connect.sis ? please give me.

    regards
    nuda

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  13. Pedrosays:
    Safari 6.0 Safari 6.0 iPod iOS 6.1.3 iPod iOS 6.1.3
    Mozilla/5.0 (iPod; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25

    Hola!
    Est

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  14. Sameersays:
    UC Browser 9.1.0.319 UC Browser 9.1.0.319 Nokia Series60 Nokia Series60
    UCWEB/2.0 (Symbian; U; S60 V5; en-US; NokiaC5-05) U2/1.0.0 UCBrowser/9.1.0.319 U2/1.0.0 Mobile

    Nokia 9300i is it saport whatsapp

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  15. syedsays:
    Google Chrome 39.0.2171.93 Google Chrome 39.0.2171.93 Android 4.1.2 Android 4.1.2
    Mozilla/5.0 (Linux; Android 4.1.2; LT26i Build/6.2.B.1.96) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.93 Mobile Safari/537.36

    Thankoo soooo much dude! Love u man

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