[ICO]NameLast modifiedSizeDescription

[PARENTDIR]Parent Directory  -  
[VID]1_-_Introduction_to_ITIL.wmv2013-02-04 14:06 4.8M 
[VID]2_-_IT_Infrastructure_Library.wmv2013-02-04 14:07 13M 
[VID]3_-_IT_Service_Management_Concepts.wmv2013-02-04 14:07 12M 
[VID]4_-_Service_Desk_Support.wmv2013-02-04 14:07 10M 
[VID]5_-_Incident_Management.wmv2013-02-04 14:08 12M 
[VID]6_-_Problem_Management.wmv2013-02-04 14:08 11M 
[VID]7_-_Change_Management.wmv2013-02-04 14:08 13M 
[VID]8_-_Release_Management.wmv2013-02-04 14:08 12M 
[VID]9_-_Configuration_Management.wmv2013-02-04 14:09 14M 
[VID]10_-_SLA_Management.wmv2013-02-04 14:03 9.3M 
[VID]11_-_IT_Services_Financial_Management.wmv2013-02-04 14:04 13M 
[VID]12_-_Capacity_Management.wmv2013-02-04 14:04 8.4M 
[VID]13_-_Availability_Management.wmv2013-02-04 14:05 19M 
[VID]14_-_IT_Service_Continuity_Management.wmv2013-02-04 14:05 16M 
[   ]Thumbs.db2013-02-22 14:42 36K